Privacy policy according to the General Data Protection Regulation (GDPR)
1. General information
This privacy policy informs you about the type, scope, and purpose of the collection and processing of personal data by the website operator Talia Ops, based in Austria.
We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with statutory data protection regulations, in particular the GDPR.
Personal data means any information relating to an identified or identifiable natural person. This includes, for example, name, address, email address, payment details, and user behavior.
We recommend reviewing this privacy policy regularly, as it may be updated due to legal requirements or changes to our services.
2. Controller
The controller within the meaning of the GDPR is:
Talia Ops
Austria
Email: hello@taliaops.com
Website: www.taliaops.com
3. Legal basis for data processing
We process personal data only where legally permitted. The legal bases include:
- Art. 6 para. 1 lit. a GDPR (consent)
- Art. 6 para. 1 lit. b GDPR (performance of a contract or pre-contractual measures)
- Art. 6 para. 1 lit. c GDPR (legal obligation)
- Art. 6 para. 1 lit. f GDPR (legitimate interests)
4. Data storage and deletion
Personal data is deleted as soon as the purpose for which it was collected no longer applies, unless statutory retention obligations require longer storage. Business and tax related data may be stored for up to 7 or 10 years in accordance with legal requirements.
5. Website access and server log files
When you visit this website, data is automatically collected and stored in server log files. This data includes:
- visited pages
- date and time of access
- browser type and version
- operating system
- referrer URL
- IP address
This data is processed on the basis of legitimate interest to ensure website security and functionality and is deleted after a short retention period.
6. Cookies and consent management
This website uses cookies. Cookies are small text files stored on your device that help make our website more user friendly and effective.
We distinguish between:
- necessary cookies for website functionality
- statistics and marketing cookies
Consent is requested before setting non essential cookies. You may withdraw your consent at any time via your browser settings or cookie banner.
Legal basis: Art. 6 para. 1 lit. a GDPR and Art. 6 para. 1 lit. f GDPR.
7. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies to analyze website usage. Your IP address is anonymized before processing within the EU.
Data may be transferred to servers outside the EU. Google applies standard contractual clauses approved by the European Commission.
You can prevent data collection by Google Analytics by adjusting your browser settings or installing the Google opt-out browser add-on.
Legal basis: consent pursuant to Art. 6 para. 1 lit. a GDPR.
8. Meta Pixel (Facebook and Instagram)
This website uses the Meta Pixel provided by Meta Platforms Ireland Ltd.
The Meta Pixel allows us to analyze the effectiveness of advertising and to show relevant content on Facebook and Instagram.
Data may be transferred to Meta servers outside the EU. Meta uses standard contractual clauses to safeguard data transfers.
Legal basis: consent pursuant to Art. 6 para. 1 lit. a GDPR.
9. Email communication and customer management (Dubsado and Microsoft 365)
We use Dubsado for client management, contracts, invoices, and communication, as well as Microsoft 365 for email communication and document management.
Personal data such as name, email address, billing information, and communication content is processed to fulfill contractual obligations and respond to inquiries.
Legal basis: Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR.
10. Online payments
Payments on this website are processed via third party providers:
- Stripe
- PayPal
- Klarna
Payment data is processed directly by the respective payment provider. We do not store full payment details.
Processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR (contract performance). The privacy policies of the respective providers apply.
11. Contact inquiries
If you contact us via email or contact forms, your data will be processed for the purpose of handling your request and will not be shared without consent.
Legal basis: Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR.
12. Your rights as a data subject
You have the right to:
- access your personal data
- rectification of inaccurate data
- erasure of data
- restriction of processing
- data portability
- withdraw consent at any time
- object to processing
- lodge a complaint with a supervisory authority in Austria
To exercise your rights, please contact us at the email address listed above.
13. Changes to this privacy policy
We reserve the right to update this privacy policy to reflect legal changes or changes to our services.